You can find answers to your most frequently asked questions in this section
1. How long does it take to produce my order?
Each garment is made to order. The production time typically takes between 2 to 4 weeks, depending on the item and custom measurements.
2. Can I provide my measurements for custom-made clothing?
Yes, we offer a Made-to-Measure service. You can provide your custom measurements during the ordering process to ensure a perfect fit.
3. How does Chasho’s Redesign concept work?
Our Redesign concept allows you to return your worn garments and have them transformed into new designs. This enables you to sustainably enjoy your fashion and continuously reinterpret your style.
4. How can I cancel or change my order?
Cancellations or changes are possible within 24 hours of placing your order. Please contact our customer service as soon as possible to make any modifications.
5. What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and bank transfers.
